Rate Limits and Quotas

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Rate Limits

API usage is subject to Flare’s API rate limit. Rate Limits are enforced per organization.

Calls to certain resources have differing independant limits as follows:

• Basic: 4 requests per second
• Search: 1 request per second

For example, a user may perform a total of 5 requests per second, four basic requests and one search request.

Any endpoint that is not subject to basic limit will be identified as such.

Enforced limits receive a RATELIMIT_REACHED error message with the status code 429.

If you receive 429 errors, Flare’s recommended course of action is to wait 10 seconds before retrying.

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Quotas

API users are responsible for monitoring their Global Search API usage and ensuring it remains within their allocated monthly quota.

Users with account administration rights can also view their Global Search API monthly calls by logging into the platform and navigating to the tenants page.

Moreover, each global search response includes X-Flare-Global-Searches-Remaining, indicating the number of API calls remaining in your monthly allocation.

To avoid service interruptions or missed events, we recommend implementing proactive monitoring of your usage.